Zarah Help Center

Frequently Asked Questions

Everything you need to know about our factory-finished modular furniture, 10-year warranty, delivery, and residential interior design process in Chennai.

How long does delivery and installation take?

Ready-made furniture pieces are delivered and assembled within 3 to 7 business days in Chennai. Complete turnkey interior projects (modular kitchens, wardrobes, living units) are precision-manufactured in our factory and installed on-site within 35 to 45 business days.

What materials and hardware do you use?

We use premium Boiling Water Proof (BWP) marine-grade plywood, Merino/Century high-pressure laminates, and German/European certified soft-close hardware fittings from Ebco and Hettich to guarantee durability in Chennai’s coastal humidity.

What does the 10-Year Warranty cover?

Our 10-Year Warranty covers core structural integrity of BWR/BWP plywood, anti-termite and anti-borer protection, and factory manufacturing defects. Hardware fittings include warranty as per respective manufacturer specifications (Ebco/Hettich).

Do you provide free site visits and design consultations in Chennai?

Yes! We provide complimentary doorstep site measurements and 3D interior design consultations across Chennai, including Anna Nagar, OMR, ECR, Adyar, Velachery, and surrounding areas.

Can I customize dimensions, colors, and finishes for ready-made furniture?

Absolutely. Every piece in our catalog can be tailored to your room dimensions and preferred finish (matte acrylic, fluted laminate, wood veneer, bronze tinted glass). Click "Enquire & Customize on WhatsApp" on any product page to discuss with our design engineers.

What are the delivery and installation charges?

We provide FREE doorstep delivery and professional technician installation across Chennai on all furniture orders of ₹999 and above. For minor orders under ₹999, a flat delivery fee of ₹99 applies.

What payment methods do you accept?

We accept all major secure payment modes via Razorpay: UPI (Google Pay, PhonePe, Paytm), Visa, Mastercard, RuPay credit/debit cards, and NetBanking across 50+ banks. For interior design projects, payments are split into clear project milestones.